Sentient Deliver Award Winning Software

Sentient is a private company registered in Ireland, with decades of experience in the contact centre sector we have been designing software solutions since 2005. Recognising early on the power of hosted services we deployed our first IVR service in 2006 for a large bank. Over a period of years our IVR and SMS platforms evolved to meet the needs of large and small customer service organisations.

Sentient has expanded the range of services available focusing on developing tools for automating customer interactions and communications and gathering satisfaction and quality metrics. All our services are delivered as hosted or cloud solutions guaranteeing security, reliability and capacity. We work with over 180 customers across a variety of sectors and countries.

In 2016 Scorebuddy has been voted “Best Contact Centre Technology” in the Top 10 Contact Centre Technology Awards.

Flightbuddy is our flagship product in the Aviation sector.

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Our Skills

Software Design 90
Cloud Engineering 95
User Experience 85
Client Support 75

Meet some of our Team

Derek Corcoran
Derek CorcoranManaging Director
Derek founded Sentient based on a belief that there was a better way to bring innovative services to enterprise clients. Derek is the main product architect and drives the broader business strategy.
Dick Bourke
Dick BourkeBusiness Development
Dick has worked at senior level with Lake Communications, International Aeradio, Nortel Networks and Clarify. Dick is focused on growing enterprise business services globally.
Mark McDonagh
Mark McDonaghTechnical Lead
Mark joined us from Avaya’s development labs, a creative problem solver; always willing to try a new or innovative approach.
Dave Sherlock
Dave SherlockSenior Developer
Dave has a great eye for design and has developed multiple cloud applications. He is the lead designer for the user interfaces used in flightbuddy.

Sentient Clients