Frontier Airlines go Live
Frontier Airlines, headquartered in Denver fly to 58 national and international destinations. Founded in 1994 Frontier are growing rapidly and working hard to improve customer relations and reduce complaints. Frontier went live with Flightbuddy in [...]
Ryanair Launches a TwitterBot
As part of Ryanair's strategy to give passengers free access to flight information across multiple channels they recently launched a novel new TwitterBot service that delivers real time flight status to Twitter users. Twitter users can simply tweet [...]
Flightbuddy highlighted in Press
Daily Telegraph 28 August 2014 In her second article exploring the reality of Ryanair's increased focus on customer service, Lizzie Porter interviews Ken O'Shea, Flight Operations Control Manager and Caroline Green, Head of Customer Service. [...]
Passengers 1st Infographic: Re-thinking Irregular operations
Great way of visualising all the elements and impacts of passenger disruption.
Flightbuddy launches at IATA World Passenger Symposium
This is the first time IATA have brought the event to Dublin and expect over 200 airlines to attend. Sentient will launch flightbuddy to airlines at the show. Oct 29th-31st Dublin Convention Center, Come and [...]
Flightbuddy deals with French ATC Strike
Up to 90,000 Ryanair passengers were affected by the two-day strike by French air traffic controllers, making it the biggest disruption to their flights since the 2010 volcanic ash cloud. The strikes continued to cause [...]
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